The Productivity Renaissance in the U.S. Service Sector

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Abstract

This article documents a renaissance in U.S. service sector labour productivity growth after 1995, with output per worker in the broadly defined service sector growing at a 2.4 per cent average annual pace in 1995–98, up nearly fivefold from the 0.5 per cent rate in the prior two periods. The acceleration was broadly based across service industries, particularly strong in wholesale trade, retail trade, and miscellaneous professional services. The article attributes the revival to improved output measurement and payoffs from massive IT investment throughout the 1990s, and discusses implications for the new economy debate.

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